Publications

Sustainability: Essentials for Business

Sustainability: Essentials for Business

This book gives students a thorough understanding of the complex interaction between the needs of society versus the ecological limits on natural resources. The first survey text of its kind to provide a comprehensive treatment of the relationship between business and sustainability, this book is a must-read focusing on the three "P's": planet, people, and profit.

Managing Global Operations: Cultural and Technical Success Factors

Managing Global Operations: Cultural and Technical Success Factors

Since the operations manager of today is faced with global scenarios, people and cultural skills have become more critical for success than analytical tools in a global 21st century. The main themes in production and operations management are operations strategy, productivity, and quality. These themes are manipulated to serve those involved in production and operations management including employees, customers, and owners. Experienced operations managers recognize that they accomplish their goals through people, and that the skills in dealing with people are often neglected. This operations book focuses on a new type of human-centered production management designed to broaden the operations managers' thinking in the human interactions area, and to expand problem-solving processes geographically from domestic to global.
This work should be of interest to CEOs and corporate and departmental executives who deal with operations and productions. Individuals in academic areas dealing with management, operations management, international business, and organizational behavior should also find this book of interest.

Managing Global Operations: Cultural and Technical Success Factors

Essentials of Operations Management

Covering the most critical topics and strategies in the field, Essentials of Operations Management provides business students with the most up-to-date coverage of modern topics not always found in other texts, such as human resources in operations, facility location, "green" operations, and the balanced scorecard approach to operations. Author Scott Young draws on his many years of teaching experience at both the undergraduate and MBA level to provide the essential content necessary for success in operations-in an affordable text.

Key Features

  • Includes a complete chapter (Chapter 4) on managing the operations workforce-an important topic for the well-rounded operations manager
  • Applies "The Balanced Scorecard" approach to operations in Chapter 5, introducing students to a performance measure that balances customer, internal processes and learning and growth measures against traditional financial measures
  • Covers sustainable operations in Chapter 7, including discussions of "green" operations and why they are important for any new operations manager
  • Includes end-of-chapter projects and exercises that help students apply concepts to real-life situations
  • Provides students with ample review opportunities through additional end-of-chapter features such as review questions, key terms, and summary points